Rates listed are in $USD,
based on single and/or double Occupancy. All Staterooms,
Penthouses and Haven Suites will have a one-time additional charge depending on the booked
cruise;
this fee will be added in your payment plan to cover Port Charges,
Taxes,
Document Fees,
Gratuities,
administration and Security Fees.
Bedding preference:We cannot guarantee the
bedding configuration however all efforts will be made to accommodate the request
provided.
The Unlimited Open Bar Package is Included in the price of your cabin.
The
most updated information can be found on our website.
"Itinerary: Click here and
select the booked cruise so you can view your itinerary in the "Itinerary" section.
"6 days / 5 Nights Clothing Optional - Adults Couples Only Experience
***Schedules, departure, arrival and itinerary are subject to change without prior notice.
*Reservation Policy* Please read this confirmation carefully, and follow the instructions
found below. In case you need to make a change, cancel or in case of a no-show, this reservation
policy will apply.
Credit Cards Accepted: Visa, Mastercard & American Express:
- Visa and Mastercard
charges will appear on your bank statement as: OPERADORA DE YATES DE CANCUN SA DE CV or HOTEL OP
DE YATES BENITO JUA MX
- American Express charges will appear on your bank statement as:
ORIGINAL CRUISES
Method Payment
Payments are processed securely through Openpay, ensuring a safe and
efficient transaction experience.
Important Notes:
-Please be advised that your
bank may charge you a fee when using your credit card (Master Card, Visa OR American Express)
for international transactions.
Balance Payments:
Payment calendar depends on the booked cruise.
Important
Note: If payment has not been received in accordance with the above payment calendar,
the system will automatically cancel the reservation. The system will send an automatic reminder
for upcoming payments 7 days prior to the due date as well as on the day payment is due to the
email registered with this booking. It is the sole responsibility of the client making the
reservation to update Original Group with any contact information changes. We highly recommend
you also add the balance payment dates to your calendar as a reminder and avoid the cancelation
of your cabin due to failing to make the agreed upon payments.
If you selected the Monthly payment option, the following will apply:
I hereby
authorize OPERADORA DE YATES CANCUN SAPI DE CV (Temptation Grand Cruises) to charge my credit or
debit card PROVIDED on a monthly basis for the amount agreed upon in this confirmation letter.
These charges will be payment for my cabin on the Temptation Grand Cruise sailing March 28, 2026
to April 03, 2026.
I hereby accept that any changes to the names on this reservation,
changes in cabin categories or for a cancellation, the stipulated penalty fees in this
confirmation letter will be charged to the same card.
In the event the card provided is
declined during the pre-authorized monthly payment dates, I understand that OPERADORA DE YATES
DE CANCUN SAPI DE CV (Temptation Grand Cruises) reserves the right to cancel my reservation.
I understand that I may request OPERADORA DE YATES DE CANCUN SAPI DE CV (Temptation Grand
Cruises) a change in credit card or cancel the monthly pre-authorized payments, by sending an
email to cruises2@original-group.com. This
request must be received by the reservations department, 10 (ten) business days before the
payment date stipulated in this confirmation letter.
For all other payment options selected,
you will receive a link approximately seven (7) days prior to your payment dates where you will
process your own payment with the credit card of your choice.
*Cancellation Policy ( in USD, per person)*:
Penalties will apply on certain dates
depending on the booked cruise
Important: If your reservation has The Cruise Travel
Protection included, the cost of the insurance is non-refundable
Cancellations must be
submitted in writing by e-mail to
cruises2@original-group.com . The subject line should read: Cancellation Request along
with your confirmation number.
Name changes: One name may be changed up to the last payment date listed above in the
balance payment calendar and cancelation policy, provided one of the original names remains on
the reservation. After the final payment date, no name changes are permitted.
Fare Guarantee: Guests may be eligible for fare adjustment if the fare for their
particular cruise sailing and same cabin category is reduced after they have made a booking and
deposit has been received. A written request for a fare adjustment 60 days or more prior to the
sailing date is required. Requests for reimbursement received 59 days prior, on or after the
sailing date will be denied. The fare adjustment provided under this guarantee will be in the
form of a onboard credit, future cruise credit or payment towards a cabin upgrade. The amount of
fare adjustment the guests receive will be determined by the difference between the fare
actually paid by the guest and the fare displayed on the Temptation Grand Cruise official
website the day the request is received. The fare must be bookable and the same cabin category
must be available. This fare adjustment is a one-time adjustment.
No Shows: In the event the passengers on the confirmation do not show up for the cruise
on embarkation day, no refund will apply.
Additional Information: Cruise rates do not include airfare.
*Credit Cards Safety* At www.temptationcruises.com we want you to feel safe and secure
booking your trip with us online. For this very reason, we use Secure Socket Layer (SSL)
technology to encrypt your credit card and other important information while making your
reservation. The process of encryption prevents unauthorized viewing of your information, as it
is securely transmitted over the Internet. Once received, your credit card information will not
be transmitted over the Internet again.
*Travel Documents*: Passports with six months validity after the return sail date are
mandatory to sail. Your final travel documents will be e-mailed to you approximately 30 days
after your FINAL payment has been made. Please check your documents for accuracy immediately
upon receipt. Call Original Cruises immediately if you have any questions. Original Cruises
reserves the right to charge processing fees in the event of refunds, cancellations or
additional services. Should a dispute occur, charge-backs will be reviewed on an individual
basis. You will be charged/billed for all accumulated costs involved, taking into consideration
our liabilities, policies & responsibilities.
*Requirements*:
Guests are requested to complete their Online Check-in no later than
5-days prior to the cruise. Guests that have not completed their Online Check-in, will be
required to complete this process at the pier, 3-hours prior to the indicated sailing time.
*Liability for Shore Arrangements. * All arrangements made for or by passengers for air
transportation, shore excursions, ground tours, ground transportation, tender service, hotels
and restaurants and/or other similar activities or services are made solely for passenger?s
convenience and are at passengers risk. The providers of such services are independent
contractors of the Cruise Line and are not acting as agents or representatives of the Cruise
Line. It is further understood and agreed that the Cruise Line or Operadora de Yates de Cancun
SAPI de CV, is not to be, or to be held, liable for the acts, neglect, default, or omission of
any third-party and/or independent contractor whomsoever in respect of any events, matters, or
things, whatsoever, or wheresoever, elsewhere than aboard the Ship or such tenders as are
supplied at the sole expense of the Cruise Line for the purpose of embarking or disembarking
passengers to or from such Ship.
Original Cruises, therefore, shall not be responsible for breach of contract or any
intentional or careless actions or omissions on part of such suppliers, which result in any
loss, damage, delay, injury or death to you or your travel companions or group members. Unless
the term guaranteed is specifically stated in writing on your ticket, invoice or reservation
itinerary, we do not guarantee any such suppliers? rates, bookings, reservations, connections,
scheduling or handling of personal effects.
Original Cruises shall not be responsible for any injuries, damages or losses suffered by
any traveler in connection with terrorist activities, social or labor unrest, mechanical or
construction failures or difficulties, diseases, local laws, climatic conditions, criminal acts
or abnormal conditions or developments or any other actions, omissions or conditions outside the
control of Original Cruises.
Travelers assume complete and full responsibility for, and hereby release Original Cruises, from
any responsibility in: checking and verifying any and all Passports, Visas, vaccinations, or
other entry requirements of each destination, and all safety or security conditions at such
destinations, throughout the length of proposed travel. It is the policy of the Cruise Line
being used for this charter that any traveler(s) who have been blacklisted from any of their
cruises on any of their fleet will not be allowed to board this charter. It is the travelers
responsibility to contact the reservations department at Original Cruises to verify the cruise
line being used for this charter. Original Cruises will not refund any monies paid in the event
the traveler has violated the cruise line or Original Groups policies.
For information concerning the possible dangers in international destinations, contact your
local government agency for Travel Advisory notices.
For medical information, call the Public Health Service. By embarking upon his/her travel, the
travelers voluntarily assume all risks involved in such travel, whether expected or unexpected.
Travelers are hereby warned of such risks and are advised to obtain appropriate insurance
coverage against them. Traveler`s retention of tickets, reservations or bookings after issuance
shall constitute consent to the above, and an agreement on his/her part to convey the contents
hereto to his/her travel companions or group members.
Travelers should be aware of the following important cruise
guidelines:
1. The Pool Area and sun decks are the designated
clothing-optional areas. As we approach the different ports-of-call the ship staff will give
orders for all guests to be clothed due to local laws and authorities.
2. We have provided
House Rules which include appropriate conduct policies for which each passenger is required to
read and understand. The most updated information regarding these rules can be found on can be
found on our website.
I have read each of the above paragraphs, and accept to be bound by these terms and conditions.
Original Cruises - Reservations Center
USA & CAN: 1 888 211 3241 MEX: 01 800 500
0587 Tel: +52 (998) 193 2389
Toll Free UK: 0800 084 3496 - Toll Free ESP: 800 08 0037 - Toll
Free DEU: 032 214219683
E-mail:
cruises2@original-group.com
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