PRICING
Rates are in USD, based on double occupancy.
TAXES & FEES
A one-time fee covering port charges, taxes, document/admin/security fees, and prepaid gratuities will be added to your payment plan. This fee varies by cruise.
PRESTIGE SELECT BEVERAGE PACKAGE
The Prestige Select Beverage Package covers cocktails, spirits, liqueurs, beer, fountain sodas, fresh juices, non-alcoholic cocktails, premium coffees/teas, bottled still/sparkling water, and wines by the glass during lunch and dinner.
ITINERARY & CRUISE DETAILS
Voyage: Clothing-optional conceptual cruise exclusively for adult couples. Theme nights, pool parties, shows, and workshops are included in the Desire Cruises all-inclusive concept and are subject to change without prior notice.
Itinerary: Departure times, arrival times, and port schedules are subject to change pending final confirmation by the port authorities. Final times will be provided closer to sailing. Access your full itinerary online under the "Itinerary" section.
Cruise Line: Oceania
Ship: Assigned per cruise and subject to change.
PAYMENT POLICIES
Reservation Policy: All reservations are subject to applicable policies regarding changes, cancellations, and no-shows.
Payment & Statement Descriptors: Accepted cards include Visa, Mastercard, and American Express.
Visa / Mastercard charges appear as: OPERADORA DE YATES DE CANCUN SA DE CV or HOTEL OP DE YATES BENITO JUA MX
American Express charges appear as: ORIGINAL CRUISES
International Fees: Card issuers may assess additional international transaction fees.
PAYMENT SCHEDULE & TERMS
Payment due dates depend on the specific cruise booked.
Non-Payment Cancellation: Failure to pay by the scheduled due dates will result in automatic reservation cancellation.
Notifications: Payment reminders are emailed 7 days prior to and on the due date. Guests are solely responsible for maintaining current email contact details with Original Group and ensuring timely payment. Standard payment links are emailed 7 days prior to due dates.
Monthly Payment Option Authorization:
Selecting monthly payments authorizes OPERADORA DE YATES CANCUN SAPI DE CV (Desire Cruises) to charge the provided card for agreed monthly amounts recurrently.
Declined charges reserve the right of OPERADORA DE YATES CANCUN SAPI DE CV to cancel the booking.
Card updates or payment plan cancellations must be emailed to cruises5@original-group.com at least 10 business days prior to the next scheduled payment date.
CANCELLATION, BOARDING & FARE POLICIES
Cancellation Penalties: Cancellation penalties vary by cruise and are determined based on how far in advance the cancellation is submitted. Please refer to your reservation details for specific dates and penalty amounts.
Name Changes: One name change per booking is allowed up to the final payment date, provided at least one original guest remains on the reservation. No name changes are permitted after final payment.
Fare Guarantee: If the published rate for your identical, available cabin category drops, you may submit a written adjustment request 30 days or more prior to sailing. Adjustments are issued as a one-time onboard credit or upgrade credit equal to the difference between the paid fare and the live website rate at time of request. Ineligible within 29 days of sailing.
HEALTH & REGULATORY COMPLIANCE
Protocol Authority: Health protocols are determined by the cruise line and official global health organizations.
Compliance Right & Obligation: Original Group/Desire Cruises and Cruise Carriers reserve the right and obligation to enforce governmental orders and recommendations (health, security, customs, immigration, safety) without liability for compensation to the guest.
Guest Obligation & Liability Waiver: Guests must comply with all health, security, customs, immigration, and safety requirements, and hereby release and discharge Original Group/Desire Cruises and Cruise Carriers from any claims or damages resulting from non-compliance.
Quarantine Costs & Risk: In the event of quarantine, guests assume all risks and expenses, including daily maintenance charges if quarantined onboard, as well as any losses from resulting delays or detentions.
Transfer & Luggage Expenses: Guests bear all costs for embarkation, debarkation, luggage handling, and shore-to-ship transfers arising from regulatory or health compliance actions.
FEES, DOCUMENTS & CHECK-IN REQUIREMENTS
Processing & Dispute Fees: Original Cruises reserves the right to charge administrative/processing fees for refunds, cancellations, or special services. Payment disputes and chargebacks are evaluated individually, and guests will be billed for any incurred costs within policy limits.
Travel Documents: Passports must be valid for at least 6 months beyond the return sail date. Final travel documents will be emailed 30 days prior to sailing; guests must review them upon receipt and report any errors immediately.
Online Check-In Deadlines: Online check-in must be completed at least 5 days prior to sailing. Guests failing to do so must complete check-in at the pier at least 2 hours prior to published departure.
Boarding Cutoff: All guests must be fully checked in and onboard at least 60 minutes before published sailing time or boarding will be denied. (Check-in rules are subject to change and confirmed during online check-in).
DISCLAIMER OF LIABILITY & TRAVEL TERMS
Charter Disclaimer: As these are chartered sailings (Temptation and Desire brands), standard cruise line policies, pandemic/epidemic refund rules, "Cruise with Confidence" programs, online extras, or promotional credits do not apply. Stated payment and cancellation terms govern all bookings.
Agent Role & Supplier Liability: Original Cruises acts solely as a booking agent for third-party suppliers (cruise lines, air/ground transport, hotels, tours). Original Cruises is not liable for supplier breach of contract, negligence, intentional acts, delays, loss, injury, or death. Rates, schedules, connections, and baggage handling are not guaranteed unless explicitly stated in writing.
Unforeseen Circumstances & External Risks: Original Cruises is not responsible for losses, injuries, or delays resulting from terrorism, labor/social unrest, mechanical failures, disease, weather, local laws, criminal acts, or circumstances beyond its control.
Travel Documents & Cruise Line Blacklists: Guests assume full responsibility for verifying passport, visa, vaccination, entry, and safety requirements. Guests blacklisted by the underlying cruise line will be denied boarding; no refunds will be issued for policy violations. Guests must contact Original Cruises to confirm the operating cruise line.
Assumption of Risk & Insurance: Guests voluntarily assume all risks associated with travel. Travel protection and cruise coverage insurance are strongly recommended. Government travel advisories and health notices should be reviewed independently.
Binding Agreement: Retaining tickets, reservations, or bookings constitutes full acceptance of these terms and binds the primary guest to inform all travel companions of these conditions.
ONBOARD GUIDELINES
Clothing-Optional Areas: Restricted strictly to the pool area, sun decks, and playroom. Mandatory clothing rules may be enforced by ship staff when approaching ports of call and must be adhered to by all guests.
House Rules: Guests must read, understand, and comply with the official conduct policies available on the website.
Acknowledgment & Acceptance: Retention of booking and signature constitutes full acceptance and binding agreement to all stated terms and conditions.
ORIGINAL CRUISES – RESERVATIONS CENTER
USA & Canada: 1-888-211-3241
Mexico: 01-800-500-0587 | Direct Tel: +52 (998) 193 2389
UK (Toll-Free): 0800 084 3496
Spain (Toll-Free): 800 08 0037
Germany (Toll-Free): 032214219683
E-mail: book@originalcruises.com
