PRICING
Rates are in USD, based on double occupancy.
TAXES & FEES
A one-time fee covering port charges, taxes,
document/admin/security fees, and prepaid gratuities will be added to your payment plan. This fee varies
by cruise.
PRESTIGE SELECT BEVERAGE PACKAGE
The Prestige Select Beverage Package covers
cocktails, spirits, liqueurs, beer, fountain sodas, fresh juices, non-alcoholic cocktails, premium
coffees/teas, bottled still/sparkling water, and wines by the glass during lunch and dinner.
ITINERARY & CRUISE DETAILS
Voyage: Clothing-optional
conceptual cruise exclusively for adult couples. Theme nights, pool parties, shows, and workshops are
included in the Desire Cruises all-inclusive concept and are subject to change without prior
notice.
Itinerary: Departure times, arrival times, and port schedules are
subject to change pending final confirmation by the port authorities. Final times will be provided
closer to sailing. Access your full itinerary online under the "Itinerary" section.
Cruise Line: Oceania
Ship: Assigned per cruise and subject to
change.
PAYMENT POLICIES
Reservation Policy: All reservations are
subject to applicable policies regarding changes, cancellations, and no-shows.
Payment
& Statement Descriptors: Accepted cards include Visa, Mastercard, and American
Express.
Visa / Mastercard charges appear as: OPERADORA DE YATES DE CANCUN SA DE CV or HOTEL OP DE
YATES BENITO JUA MX
American Express charges appear as: ORIGINAL CRUISES
International
Fees: Card issuers may assess additional international transaction fees.
PAYMENT SCHEDULE & TERMS
Payment due dates depend on the specific cruise
booked.
Non-Payment Cancellation: Failure to pay by the scheduled due dates
will result in automatic reservation cancellation.
Notifications: Payment
reminders are emailed 7 days prior to and on the due date. Guests are solely responsible for maintaining
current email contact details with Original Group and ensuring timely payment. Standard payment links
are emailed 7 days prior to due dates.
Monthly Payment Option
Authorization:
Selecting monthly payments authorizes OPERADORA DE YATES CANCUN SAPI DE
CV (Desire Cruises) to charge the provided card for agreed monthly amounts recurrently.
Declined
charges reserve the right of OPERADORA DE YATES CANCUN SAPI DE CV to cancel the booking.
Card
updates or payment plan cancellations must be emailed to cruises5@original-group.com at least 10
business days prior to the next scheduled payment date.
CANCELLATION, BOARDING & FARE POLICIES
Cancellation
Penalties: Cancellation penalties vary by cruise and are determined based on how far in
advance the cancellation is submitted. Please refer to your reservation details for specific dates and
penalty amounts.
Name Changes: One name change per booking is allowed up to the
final payment date, provided at least one original guest remains on the reservation. No name changes are
permitted after final payment.
Fare Guarantee: If the published rate for your
identical, available cabin category drops, you may submit a written adjustment request 30 days or more
prior to sailing. Adjustments are issued as a one-time onboard credit or upgrade credit equal to the
difference between the paid fare and the live website rate at time of request. Ineligible within 29 days
of sailing.
HEALTH & REGULATORY COMPLIANCE
Protocol Authority: Health
protocols are determined by the cruise line and official global health organizations.
Compliance Right & Obligation: Original Group/Desire Cruises and Cruise Carriers
reserve the right and obligation to enforce governmental orders and recommendations (health, security,
customs, immigration, safety) without liability for compensation to the guest.
Guest
Obligation & Liability Waiver: Guests must comply with all health, security, customs,
immigration, and safety requirements, and hereby release and discharge Original Group/Desire Cruises and
Cruise Carriers from any claims or damages resulting from non-compliance.
Quarantine
Costs & Risk: In the event of quarantine, guests assume all risks and expenses,
including daily maintenance charges if quarantined onboard, as well as any losses from resulting delays
or detentions.
Transfer & Luggage Expenses: Guests bear all costs for
embarkation, debarkation, luggage handling, and shore-to-ship transfers arising from regulatory or
health compliance actions.
FEES, DOCUMENTS & CHECK-IN REQUIREMENTS
Processing & Dispute
Fees: Original Cruises reserves the right to charge administrative/processing fees for
refunds, cancellations, or special services. Payment disputes and chargebacks are evaluated
individually, and guests will be billed for any incurred costs within policy limits.
Travel Documents: Passports must be valid for at least 6 months beyond the return sail
date. Final travel documents will be emailed 30 days prior to sailing; guests must review them upon
receipt and report any errors immediately.
Online Check-In Deadlines: Online
check-in must be completed at least 5 days prior to sailing. Guests failing to do so must complete
check-in at the pier at least 2 hours prior to published departure.
Boarding
Cutoff: All guests must be fully checked in and onboard at least 60 minutes before
published sailing time or boarding will be denied. (Check-in rules are subject to change and confirmed
during online check-in).
DISCLAIMER OF LIABILITY & TRAVEL TERMS
Charter Disclaimer:
As these are chartered sailings (Temptation and Desire brands), standard cruise line policies,
pandemic/epidemic refund rules, "Cruise with Confidence" programs, online extras, or promotional credits
do not apply. Stated payment and cancellation terms govern all bookings.
Agent Role
& Supplier Liability: Original Cruises acts solely as a booking agent for third-party
suppliers (cruise lines, air/ground transport, hotels, tours). Original Cruises is not liable for
supplier breach of contract, negligence, intentional acts, delays, loss, injury, or death. Rates,
schedules, connections, and baggage handling are not guaranteed unless explicitly stated in
writing.
Unforeseen Circumstances & External Risks: Original Cruises is not
responsible for losses, injuries, or delays resulting from terrorism, labor/social unrest, mechanical
failures, disease, weather, local laws, criminal acts, or circumstances beyond its control.
Travel Documents & Cruise Line Blacklists: Guests assume full responsibility for
verifying passport, visa, vaccination, entry, and safety requirements. Guests blacklisted by the
underlying cruise line will be denied boarding; no refunds will be issued for policy violations. Guests
must contact Original Cruises to confirm the operating cruise line.
Assumption of Risk
& Insurance: Guests voluntarily assume all risks associated with travel. Travel
protection and cruise coverage insurance are strongly recommended. Government travel advisories and
health notices should be reviewed independently.
Binding Agreement: Retaining
tickets, reservations, or bookings constitutes full acceptance of these terms and binds the primary
guest to inform all travel companions of these conditions.
ONBOARD GUIDELINES
Clothing-Optional Areas: Restricted
strictly to the pool area, sun decks, and playroom. Mandatory clothing rules may be enforced by ship
staff when approaching ports of call and must be adhered to by all guests.
House
Rules: Guests must read, understand, and comply with the official conduct policies
available on the website.
Acknowledgment & Acceptance: Retention of booking
and signature constitutes full acceptance and binding agreement to all stated terms and conditions.
ORIGINAL CRUISES – RESERVATIONS CENTER
USA & Canada:
1-888-211-3241
Mexico: 01-800-500-0587 | Direct Tel: +52 (998) 193 2389
UK (Toll-Free): 0800 084 3496
Spain (Toll-Free): 800 08 0037
Germany (Toll-Free): 032214219683
E-mail: book@originalcruises.com
